SecuX Shield BIO
Pairs well with
The SecuX Shield BIO is a hardware wallet the shape and thickness of a bank card — 1 mm thick and 8 g — that you unlock with your fingerprint.
Touch to unlock
- Fingerprint authentication, the only SecuX model with biometrics
- No PIN keypad to be watched, and no code to remember
- 1 mm thick, 8 g, fits in a card slot in your wallet
Security
- Secure element: Infineon SLE 97, certified CC EAL5+
- BIP-32, BIP-39 and BIP-44 compatible
- Offline seed setup and seed phrase verification
Specifications
- 1.1-inch E-paper display, 148 x 70 resolution. This is a display, not a touchscreen — input is by fingerprint.
- Bluetooth 5 BLE. Charging is by the included dock.
- 85.5 x 54 x 1 mm, 8 g — PVC with a matte finish
- 14 mAh battery, roughly 50 to 60 minutes of continuous use per charge
Coins and compatibility
- 10,000+ NFTs, coins and tokens across 300+ chains
- iOS 12+ or Android 6.0+
- macOS 10.13.6+, Windows 10+, Linux or Chrome OS, using Chrome 71+ or Opera 57+
Backup
- 24, 18 or 12-word recovery phrase
- Note: unlike the V20, W20 and W10, the Shield BIO does not offer a hidden wallet or passphrase.
In the box
- SecuX Shield BIO hardware wallet
- USB cable and charging dock
- Protective case
- 2 recovery sheets
- Quick guide
Common questions
What do I give up for the card format?
The touchscreen, the passphrase and hidden wallet feature, and battery life — 50 to 60 minutes rather than 7 hours. You gain a 1 mm card you can carry anywhere and unlock with a fingerprint.
How does it connect?
Bluetooth. The USB cable and dock are for charging.
Can I set a passphrase?
No. If you need a hidden wallet, choose the V20, W20 or W10.
Is a fingerprint safer than a PIN?
Different, not strictly safer. Nobody can watch you type it, but your keys are still protected by the certified secure element either way.
Buying from SIAMBC
SIAMBC is Thailand's authorized SecuX distributor, with a physical store in Bangkok. Every unit is new, sealed and sourced directly. Support is available in Thai and English.
ONE RULE TO REMEMBER
Anyone who asks for your recovery phrase is a scammer. No exceptions.
Neither SIAMBC nor SecuX will ever ask for it, whatever reason is given — warranty claims, identity verification, system updates or account recovery. Those words are the key to your funds. Whoever has them owns your crypto, and it can never be recovered.
Where will you keep your recovery phrase?
Your wallet comes with a paper card to write the words on. That card is one house fire, one flood or one termite nest away from gone — and if the words are gone, so is the crypto. Putting them into steel removes all three risks at once.
- CryptoSafe Lite — from ฿299. Stamp or engrave the words yourself; sets are available with the tools included.
- CryptoSafe Bank — ฿1,290. Industrial grade, with three inner plates and a punch tool in the box.
- CryptoSafe Pro — ฿1,790. Pre-engraved steel tiles slide into place, so there is nothing to stamp. Holds up to 96 characters.
- CryptoSafe Capsule — ฿1,990. A sealed stainless capsule that also resists physical impact.
Save 20% on any CryptoSafe when you buy it with a hardware wallet. The discount is applied automatically in your cart — there is no code to enter.
Shipping information
Processing:
- Orders are processed and dispatched the same day.
Delivery:
- Free shipping nationwide. Estimated delivery 1-3 business days, faster in Bangkok.
- Same-day delivery in Bangkok by Grab or LINEMAN. Call or message us on LINE to arrange it and pay by bank transfer.
- Or collect from our Bangkok store, Monday to Saturday, 9:00 AM to 5:00 PM.
Tracking:
- Once your order ships you will receive a confirmation email with a tracking number.
Return and Exchange Policy
Faulty on arrival: if a device arrives defective — a broken screen, a connectivity fault — we replace it with a new one straight away. No forms, no waiting on the manufacturer.
Warranty: hardware wallets carry a 1-year warranty, handled by us rather than an overseas support queue. CryptoSafe steel backup products are sold without warranty, as stated on those product pages.
Non-defective products: for security reasons we cannot accept returns or exchanges on non-defective items. A hardware wallet that has left our hands and come back cannot be resold as sealed. Please check compatibility before ordering — compare every model side by side or ask us first.
How to arrange a replacement
- Message us on LINE at @siambc or email order@siambc.com.
- Include your order number, what is wrong, and a photo or short video.
- We will arrange the replacement and cover the return shipping.
Refunds: we exchange faulty items rather than refund them.
SecuX Shield BIO
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
Free shipping nationwide. Orders normally arrive within 1 to 3 business days, faster if you are in Bangkok.
Need it today? We can send by Grab or LINEMAN for same-day delivery in Bangkok. Call or message us on LINE to arrange it and pay by bank transfer.
You can also collect from our Bangkok store.
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Customer Support
We answer in Thai and English, usually within a few hours on weekdays.
Bring your device into the shop and we will set it up with you — creating the wallet, writing down the recovery phrase properly, and checking you can send and receive before you leave. There is no charge for this.
Prefer to do it at home? Ask us anything on LINE.
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Common questions
Which model should I choose? It depends on your phone. The Ledger Nano S Plus does not work with iPhone, and most Trezor models are view-only on iOS. Compare every model side by side.
Are your products genuine? Yes — new, sealed and sourced through official distribution, from a physical shop in Bangkok you can walk into.
Will anyone ask for my recovery phrase? Never. Anyone who does is a scammer.
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Contact Us
LINE is the fastest way to reach us — and how most of our customers ask questions before buying.
Phone: +66 82 554 6950
Email: order@siambc.com110/2 Thawi Watthana-Kanchanapisek Road, Bangkok 10170
Monday to Saturday, 9:00 AM to 5:00 PM
Get an Exclusive Discount!
Save more when you purchase a Hardware Wallet and a Seed Phrase storage steel plate together.
Your bundle
Fast & Free shipping ส่งฟรี ส่งเร็ว
Before you buy
Still deciding? Compare every model side by side, or ask us — we answer in Thai and English.
Are your products genuine?
Yes. Every device we sell is new, sealed and sourced through official distribution. SIAMBC has been Thailand's hardware wallet specialist since 2016 and has a physical store in Bangkok you can walk into.
This matters more than it sounds. A hardware wallet bought from an unknown marketplace seller can arrive already set up by someone else, with a recovery phrase they know. It is the one purchase where the seller genuinely matters.
How long does delivery take?
Orders normally arrive within 1 to 3 business days, depending on where you are — faster if you are in Bangkok.
Need it today? We can send it by Grab or LINEMAN for same-day delivery. Call us or message us on LINE to arrange it, pay by bank transfer, and it goes out immediately.
You are also welcome to collect from our Bangkok store.
Can I collect from your store instead?
Yes. We are in Thawi Watthana, Bangkok, open Monday to Saturday, 9:00 AM to 5:00 PM. You are welcome to come in, see the devices in person and ask questions before you buy. We answer in Thai and English. Find us here.
What warranty do I get?
Hardware wallets come with a 1-year warranty, and claims go through us rather than an overseas support queue.
If a device arrives faulty, we replace it with a new one straight away. No forms, no waiting on the manufacturer.
CryptoSafe steel backup products are the exception: they are sold without warranty and cannot be returned or exchanged, as stated on those product pages.
How can I pay?
Credit card, bank transfer, or cash on delivery. You can also pay in person at our Bangkok store.
Will you help me set it up?
Yes. Bring your device into the shop and we will set it up with you — creating the wallet, writing down the recovery phrase properly, and checking you can send and receive before you leave.
Setting up a hardware wallet is the step people most often rush, and it is the one that matters most. If you would rather do it at home, ask us anything on LINE.
Which model should I choose?
It depends on the phone you use and what you are protecting. The most common mistake is buying a wallet that does not work with your phone — the Ledger Nano S Plus does not support iPhone at all, and most Trezor models are view-only on iOS.
Compare every model side by side, or ask us. We will tell you honestly which one fits.
What happens if I lose my hardware wallet?
Nothing, as long as you still have your recovery phrase. The device only holds the keys — buy any compatible wallet, enter your phrase, and your crypto is back.
The real risk is losing the phrase itself. That is why we suggest keeping it on steel rather than the paper card in the box. Paper burns, floods, and in Thailand termites eat it.
Will anyone ever ask for my recovery phrase?
No. Anyone who asks for it is a scammer, without exception. Neither SIAMBC nor any manufacturer will ever ask for your recovery phrase — not for a warranty claim, not for identity verification, not for a firmware update. Whoever has those words owns your crypto, and it can never be recovered.