







SecuX W20
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The SecuX W20 is a premium hardware wallet designed to provide unmatched security and convenience for managing your sensitive information. With its robust design, advanced protection features, and user-friendly interface, the SecuX W20 is ideal for those who prioritise security and simplicity in managing their private data.
Key Features:
- Military-Grade Security: Equipped with an Infineon SLE 97 secure element chip certified to CC EAL5+, ensuring robust protection against unauthorised access and tampering.
- 2.8-Inch Colour Touchscreen: The large touchscreen display enables intuitive navigation and clear transaction confirmation for ease of use.
- Dual Connectivity Options: Offers Bluetooth and USB Micro-B connectivity, allowing secure access across multiple devices, including iOS, Android, Windows, macOS, and Linux.
- Durable and Compact Design: Built for longevity, the SecuX W20 is lightweight and portable, making it convenient for everyday use.
- Advanced Functionality: The W20 supports managing and securing a wide range of sensitive digital information seamlessly.
Dimensions:
- Size: 89 mm x 59 mm x 13 mm
- Weight: 62 grams
What’s in the Box:
- 1x SecuX W20 Hardware Wallet
- 1x USB Micro-B Cable
- 1x Protective Case
- 2x Recovery Sheets
- 1x Quick Start Guide
Buy SecuX W20 from SIAMBC, Thailand’s most trusted hardware wallet authorised distributor, to ensure you receive 100% genuine products and reliable customer support. Secure your sensitive information today with the SecuX W20—your trusted solution for advanced protection and convenience.
Shipping information
Processing Time:
- All orders are processed within 1-2 business days.
- Orders placed before 10:00 AM are typically processed on the same day.
Shipping and Delivery Estimates:
- Free standard shipping for all orders. Estimated delivery time is 1-3 business days.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
Return and Exchange Policy
Defective Products: If you receive a defective item (e.g., broken screen or connectivity issues), please contact us within 7 days of receipt. We will arrange for an exchange with a new device.
Non-Defective Products: Due to security reasons, we do not accept returns or exchanges for non-defective products or. Please ensure compatibility and suitability before making a purchase.
How to Initiate a Return or Exchange
- Contact Us: Reach out to our customer service team via email at order@siambc.com or LINE: @siambc within 7 days of receiving the product.
- Provide Details: Include your order number, a description of the issue, and any relevant photos.
- Follow Instructions: Our team will guide you through the return or exchange process.
Important Notes
- Shipping Costs: For defective products, SIAMBC will cover the return shipping costs.
- Processing Time: Exchanges are processed within 5-7 business days after receiving the defective item.
- Refunds: We do not offer refunds; exchanges are provided for defective items only.

SecuX W20
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Get an Exclusive Discount!
Save more when you purchase a Hardware Wallet and a Seed Phrase storage steel plate together.
FAQs
Please read our FAQs page to find out more.
What is a hardware wallet?
A hardware wallet is a physical device that securely stores your private keys offline, protecting your digital assets from online threats and unauthorized access.
Why should I use a hardware wallet?
Using a hardware wallet enhances the security of your digital assets by keeping your private keys offline, reducing the risk of hacks and unauthorized access.
Why should I use a hardware wallet rather than an exchange or software wallet to store digital assets?
A hardware wallet provides superior security by storing your private keys offline, safeguarding your assets from online threats such as hacks and malware. Unlike exchanges, which are vulnerable to breaches or insolvency, a hardware wallet gives you complete control over your keys and assets. It also offers protection against phishing and malware that can target software wallets, ensuring your digital assets remain safe and secure.
How do I set up my hardware wallet?
To set up your hardware wallet, connect it to your computer or mobile device, follow the manufacturer’s instructions to create a new wallet or restore an existing one, and securely back up your recovery seed phrase.
What happens if I lose my hardware wallet?
If you lose your hardware wallet, you can recover your assets using the recovery seed phrase you backed up during setup. It’s crucial to store this seed phrase securely and never share it with anyone.
Can I use multiple hardware wallets?
Yes, you can use multiple hardware wallets to manage different accounts or assets. Each device will have its own set of private keys and recovery seed phrases.
Are hardware wallets compatible with all digital assets?
Most hardware wallets support a wide range of digital assets, but compatibility varies by device. Check the manufacturer’s list of supported assets to ensure compatibility with your holdings.